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Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Dallas/Fort Worth area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Should You Outsource Your IT Project’s Management?

Should You Outsource Your IT Project’s Management?

Any project manager will tell you that there are countless issues that can get in the way of a successful implementation. To nobody’s surprise, business technology can aid project management by streamlining operations and making the entire process much easier for everyone involved. We’ll dig into the details about how project management software and value-based managed IT services can help you complete projects on-time and on-budget.

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Will You Be the Latest Business to Move Your Email to the Cloud?

Will You Be the Latest Business to Move Your Email to the Cloud?

The cloud helps many organizations expand their territories beyond simply the physical workplace. Employees can now access data and applications on any connected device. Your office can benefit considerably from cloud-based resources, with email in particular being a standout solution for the cloud.

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Powerful Conferencing Solutions Can Move Your Business Ahead

Powerful Conferencing Solutions Can Move Your Business Ahead

Many small and midsize companies are forced into spreading their resources out in order to compete with larger organizations. For those that are searching for a way to manage all the moving parts of business, having the means to communicate has to be at the top of the list. What makes it more difficult are that many organizations have a reliance on workers that work remotely. For times like this, a comprehensive conferencing strategy is important. We’ll take a look at what makes up today’s powerful conferencing solutions, and how you can use them to find more success.

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Emerging Technologies to Keep an Eye On

Emerging Technologies to Keep an Eye On

Information technology has always been a hotbed for future predictions. Whether it was Marconi’s grand plans for wireless communications or the bold prediction that every person would be carrying around a computer that fits in the palm of their hand, the future always looks bright when new technologies are considered. But, what does the immediate future of information technology hold?

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Can You Use Help with Your Customer Relationships?

Can You Use Help with Your Customer Relationships?

Understanding what your customers need is a crucial first step toward improving the way your organization communicates with them. They expect a certain level of service, so how can you make sure to maintain it while still leveling with them on what they require of your business? A customer relationship management software, or CRM, is invaluable toward this end.

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Tech Terminology: Bookmark

Tech Terminology: Bookmark

The Internet is home to a vast amount of knowledge. Undoubtedly you’ll find yourself revisiting certain sites more often than others to take advantage of the information contained within. Thankfully, the bookmark system is a great way to make this happen, giving users an easy and efficient way to navigate back to frequently-visited websites.

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Investigating the Value of Managed IT Services

Investigating the Value of Managed IT Services

Managed IT services can present a lot of benefits for small businesses. Since not many smaller businesses can afford to staff expert IT technicians, managed IT services are an attractive alternative that allows an organization to get the IT support and management they need to keep their business running efficiently. Today, we’ll go over all the benefits a managed service provider can present a small business,and just how a MSP delivers significant returns on your IT support investments.

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Disasters Aren’t Always Caused By Disasters

Disasters Aren’t Always Caused By Disasters

Disasters are a very real possibility that businesses have to deal with, but not all disasters come in the form of a flood or fire. You can predict weather effects that can create problems for your business, like thunderstorms and ice storms that bring down power lines, but you can’t possibly predict when and how your organization will suffer from a data loss incident. We’ll discuss in-depth how your business can save itself the trouble of dealing with cyberattacks and user error--particularly in regard to data backup and disaster recovery.

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Data Security Issues of 2018

Data Security Issues of 2018

Each year there are changes that need to be made in the way that organizations manage their IT security. In 2017, ransomware burst on the scene in full force, and cyber security strategies reacted, coming up with fully managed security platform that remediate issues better, and cost organizations far more than they would have spent on IT security just a short time ago. In 2018, the same problems persist, while other developing technologies threaten the natural order of things. Today, we will look at how cybersecurity is being approached in 2018.

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Protect Your Business From Phishing Attacks

Protect Your Business From Phishing Attacks

Spam is a major hindrance when running a business that relies on email, but it’s easy to protect your employee’s time from the average spam messages with the right technological support. Unfortunately, hackers have adapted to this change and made it more difficult to identify scam emails. More specifically, they have turned to customizing their spam messages to hit specific individuals within organizations.

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If Productivity Is a Constant Battle, Consider Using Mercenaries

If Productivity Is a Constant Battle, Consider Using Mercenaries

The business landscape can be unforgiving. It can be filled with landmines that slow progress to a crawl and blitzes that send your head spinning. If you were to compare the business world to history's great battles, technology solutions are a business’ weapons. They are the tools used to make the everyday grind possible. The more advanced an army’s technology, the bigger the edge they have over outfits that don’t have that technology...as long as it works as intended.

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Smaller Practices are Choosing Cloud-Based EHR

Smaller Practices are Choosing Cloud-Based EHR

The medical field has spawned all kinds of new technology that takes patient care to the next level. Regulations demand that even smaller practices need to make the jump to electronic medical record systems (also known as electronic health records). These EMR/EHR solutions provide an interface that give providers and patients a way to keep themselves connected to each other--a tool to promote a more efficient delivery method for these services. We’ll take a look at these EMR and EHR solutions that are hosted in the cloud, giving your organization more information to make an educated choice on implementing this software.

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Tech Term: Hacker

Tech Term: Hacker

The term “hacker” is possibly one of the best-known technology-related terms there is, thanks to popular culture. Properties like The Girl with the Dragon Tattoo and the Die Hard franchise have given the layman a distinct impression of what a hacker is. Unfortunately, this impression isn’t always accurate. Here, we’ll discuss what real-life hackers are like, and the different varieties there are.

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Proactive IT Monitoring Pays for Itself

Proactive IT Monitoring Pays for Itself

Every business has some sort of management tasks that requires foresight, and staying up on them can keep headache-inducing situations from constantly causing downtime and costing you time; and, make no mistake, time is money. Being more proactive not only provides sound strategies, it can really mitigate the amount of problems you have to deal with. As we describe what it means to be proactive, and how that strategy will almost always help you save money, consider how you are implementing a proactive approach to your business.

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WPA3 is Boosting Network Security

WPA3 is Boosting Network Security

Did you know that prior to this past January, the last big update to Wi-Fi occurred in 2004, when WPA2 was released? The Wi-Fi alliance has introduced a new type of wireless connection called WPA3--one that can dramatically improve security. In reality, it was created with the intention of shoring up weaknesses found as a result of the KRACK vulnerability, which exposed serious issues with WPA2 that needed to be addressed.

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Are Higher Gas Prices Costing Your Business?

Are Higher Gas Prices Costing Your Business?

The price of fuel per gallon is one of the many ways individuals are affected by the constantly shifting industry costs, and for those who commute to the office, it can become a considerable expense. For distributors, the changes in gas prices can be the difference between sitting on a gold mine or losing valuable resources. For the small distributor, changes in gas prices can make all the difference in determining how much it costs to truck goods across the area. How can smaller businesses take advantage of IT solutions to keep costs down while gas prices increase?

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Security Threats and Defensive Measures You Can Take

Security Threats and Defensive Measures You Can Take

Network security for small businesses is far from simple. There are countless threats out there that want to see your business fall, and it only takes one to see this come to fruition. Unless you take action now to protect your organization, you risk the future of your business. But what is it that businesses need to protect from, and what measures are out there that can accomplish this feat?

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How Technology Could Change the Classroom

How Technology Could Change the Classroom

Children are the future, as the saying goes, so do we really want the future to be taught using tools from the past? While some schools are still using technology that better belongs in the 20th century, others are embracing innovation and teaching in ways that better translate to the “real world.” Let’s take a look at how our evolving technology is transforming the classroom and explore some ways to get it to more students.

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Tech Term: Network

Tech Term: Network

It sure does seem that the term “network” is tossed around an awful lot. Network security, network maintenance, social networking, network switch… but what is a network, really? That is precisely what we shall dive into here.

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How the IoT Can Be a Security Risk

How the IoT Can Be a Security Risk

The Internet of Things means a lot more than just enhanced connectivity. In particular, you’ll have a considerable security risk associated with the Internet of Things. It’s clear that the more devices accessing a network, the more risk will be associated with that network, which is where the inherent risk of the Internet of Things comes into play. How can you control the number of devices accessing your network, and thus secure your business from the Internet of Things?


Understanding why security is such an issue for Internet of Things devices is critical to keeping your business secure from these devices.

Too Many Devices
The more threats are associated with a particular industry, the more likely you’ll encounter a threat. This is not conjecture--it’s reality. When you consider how many devices now have connectivity compared to the past, you might realize that these fears regarding the Internet of Things aren’t unfounded. You should go about organizing your business’ security by imagining what you would do in a worst-case scenario in which at least one of these devices makes it past your organization’s defenses. All it takes is a single weakness to bring down an entire network.

The issue with these devices is that they are often those that you wouldn’t expect to traditionally have such connectivity. For example, you might not immediately think of cars, kitchen appliances, watches, or thermostats to have such functionality. These can be difficult to plan for if you’re not careful.

Patches and Updates
When there are a lot of devices accessing a network, chances are that at least one of them won’t be up to snuff with its updates and patches. The incredible vastness of the Internet of Things all but guarantees that at least one of these devices is going to be out of date, placing your organization at risk. To make things even worse, some Internet of Things devices are created based off a trend that could very well be obsolete soon afterward, meaning that developers might not see the need to support the device beyond that timeframe. For example, if a device sells poorly and was created only to meet a specific need in the industry at the time, the developer may choose not to support it anymore as the investment simply isn’t worth the return.

Even if you can’t control the devices of others, you can control the ones that access your organization’s sensitive data. You can start by taking a look at the specific permissions of your business’ users and their devices. A good practice is to never give employees access to information that they don’t need to do their jobs properly. After all, the more people who can access data, the more likely that a device could be compromised and expose that data to threats.

Telesys Voice and Data can help your business manage devices and access control on its network. To learn more, reach out to us at (800) 588-4430.

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