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Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Dallas/Fort Worth area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Taking a Long Look at Smartphones

Taking a Long Look at Smartphones

Everyone has accidentally closed an important web browser tab before they were finished with it. What can you really do about it, though? You might expect that you have to search for the page again, but there’s a much easier way to do it. In your Google Chrome browser on a PC or smartphone, you can reopen closed tabs relatively easily.

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30 Schools Shut Down In Montana After Cyber Attack

30 Schools Shut Down In Montana After Cyber Attack

Students generally love it when classes are cancelled for whatever reason, but thanks to a cybercriminal group called TheDarkOverlord Solutions, a school in Flathead Valley, Montana was disrupted for an extended period of time. This downtime resulted in a disruption of operations for over 30 schools, as well as the threat to the personal information of countless teachers, students, and administrators due to a ransomware attack.

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Are You Accidentally Gifting a Security Breach?

Are You Accidentally Gifting a Security Breach?

The holidays are a time filled with good food, visits from dear friends and family, and exchanging gifts with those you care about. However, to keep the season bright and merry, you need to be a little cautious during your next gift exchange, as many gifts can present some unexpected risks to your recipient’s security. Be mindful if you see the following items on someone’s wish list.

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Three Predictions for Technology in 2018

Three Predictions for Technology in 2018

Microsoft Word has long since established itself as the primary word processing software in the business world, but even some power users don’t necessarily know about all of the hidden features that exist in it. Here are three of the best Word capabilities that you’ll be sure to use next time you’re in a pinch.

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The Technology That Protects Your Payment Cards

The Technology That Protects Your Payment Cards

These days most consumers lean heavily on their payment cards. Whether they use credit cards, debit cards, or gift cards, consumers today are much more apt to use their card then they are to use cash. Why is this? Convenience mostly, but also there is a belief that using a payment card is more secure than walking around with a wad of cash in your pocket. Today, we will get to the bottom of the matter.

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Don’t Be Like These 14 Million US Businesses and Ignore Data Security

Don’t Be Like These 14 Million US Businesses and Ignore Data Security

If you run a small business, you might consider yourself a small target of hacking attacks. It might make sense to think of it in this way, but this actually is not advisable to think of it in this way. According to a recent survey by CNBC and SurveyMonkey, only two percent of small businesses see cyber attacks as anything worth worrying about. This leads us to the next question… are you one of them?

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Tech Term: Mobile Device Management

Tech Term: Mobile Device Management

Artificial intelligence is becoming more and more accessible to businesses of all sizes. In fact, it is swiftly becoming apparent that businesses that aren’t actively considering how to leverage AI in their processes are doing themselves a disservice.

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Cyberbullying is a Serious Issue Everywhere

Cyberbullying is a Serious Issue Everywhere

The latest version of Android, Oreo (version 8.0), was released earlier this year. Has your phone received the update to it yet? Either way, you’ll want to know what features it has, including how it can help you get more done. Here are five of the many new additions offered by this update to Android Oreo operating system.

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Tip of the Week: 3 More Useful Microsoft Word Features

Tip of the Week: 3 More Useful Microsoft Word Features

Data security, always an important topic, has been made even more urgent by the Equifax data breach and the fact that 143 million users had their personal information stolen after entrusting it (or not) to Equifax. You need to consider what would happen if your business were on the receiving end of a data breach, and prepare to handle this truly unpleasant circumstance.

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Is Your Effort Getting Things Done?

Is Your Effort Getting Things Done?

Cybercrime is the fastest growing criminal activity in the world. From the largest enterprise to the individual, it can affect anyone, anywhere. To help ensure the cybersecurity of American citizens and their businesses, the Department of Homeland Security (DHS), United States Computer Emergency Readiness Team (CERT), and the Federal Bureau of Investigation (FBI) and other agencies work together every October to raise awareness about the threats people face online through a series of educational events and activities.

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Data Backup isn’t as Simple as You May Think

Data Backup isn’t as Simple as You May Think

The protection of your business includes many facets. Physical security, training, and network security get most of the attention (and rightfully so), but does your business have a plan in place if those strategies fail? For the growing business, understanding that your data is an asset doesn’t have to come after you lose some. If your management team prides itself on taking proactive measures to keep business running smoothly, one element that has to be on the table is the practice of data backup and recovery.

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Tip of the Week: Formatting Shortcuts for Excel

Tip of the Week: Formatting Shortcuts for Excel

With all of the talk about the FCC and Net Neutrality in the recent news, a lot of computer users are concerned about the amount of privacy afforded them by their Internet service providers--and rightfully so. Regardless of whether the net neutrality ruling was justified (hint: it wasn’t), users are finding that they have to take their privacy into their own hands. The easiest way to do so is with a Virtual Private Network.

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What Happens to Your Data When You Delete It? The Truth will Surprise You

What Happens to Your Data When You Delete It? The Truth will Surprise You

When you delete a file off your PC, or your hard drive becomes corrupted, you just take for granted that the data is gone in perpetuity. That isn’t the case at all, and it can present problems for businesses and individuals alike. The thing is that it’s deleted, it’s gone, it ceases to exist, because you deleted it with your own hands.

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Charity Scams Are Very Real. Here’s How To Dodge Them

Charity Scams Are Very Real. Here’s How To Dodge Them

Dealing with disasters are a part of doing business. You know how difficult it is to recover from a devastating flood or storm. While businesses tend to suffer from these situations, countless individuals suffer every time a natural disaster hits. Just take a look at the United States in recent weeks. Even though you may want to donate to people suffering from hurricanes, there are illegitimate charities out there that want to make a quick buck off of your generosity.

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Tip of the Week: Managing Your IT Inventory Management

Tip of the Week: Managing Your IT Inventory Management

About two and a half years ago, Lenovo was brought under fire for manufacturing products that had adware preinstalled on them. This malware, a variant called Superfish, was installed on up to 750,000 Lenovo devices, and the company--eager to put this incident behind them--still refuses to admit fault, despite paying reparations and other fees as a result. Superfish allowed access to sensitive information and a root certificate, which could be used to access encrypted data on the same network. All in all, it was a rather embarrassing and dangerous scenario for Lenovo, and it comes with its fair share of consequences.

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4 Tips That Can Help Your Business Better Manage IT Projects

4 Tips That Can Help Your Business Better Manage IT Projects

Have you ever tried to manage a major IT project yourself? If you have, you know that it’s a huge time sink and that there’s a lot involved with the process. We’ll discuss four of the best ways that you can save time and resources while managing your latest technology implementation project.

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Don’t Be Snagged by This Google Calendar Phishing Scam

Don’t Be Snagged by This Google Calendar Phishing Scam

When it comes to Internet threats, ransomware is the one that causes the most fear, especially for small and medium-sized businesses, as it should. According to the Cisco 2017 Annual Cybersecurity Report, ransomware is growing at a yearly rate of 350%. It’s time to make sure that you’re doing what you can to stop your business from becoming another ransomware statistic. Here’s five very good tips that will help you avoid becoming a victim of the next big ransomware attack!

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A Brief Look at Virtual Assistants

A Brief Look at Virtual Assistants

Chances are, you’ve heard of phishing before--emails that promise some benefit or prize if you only click on the included link, that actually only results in trouble for you and your data. Unfortunately, as technology has embraced mobility, so have phishing attempts. This is why you must also be aware of SMiShing scams.

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Here’s How We Help You Avoid Tech Trouble

Here’s How We Help You Avoid Tech Trouble

Wouldn’t it be great to have a fully-trained and certified staff of IT professionals sitting in the corner of your office, keeping your technology in line? Unfortunately, small businesses often don’t have the budget required to hire an internal IT department filled with security analysts and network technicians. Even if they do, they don’t have the workforce to handle all of the responsibilities of a full IT department. What’s the best way to handle your organization’s IT?

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Tip of the Week: Three Ways to Promote Operational Efficiency

Tip of the Week: Three Ways to Promote Operational Efficiency

Network security is an important part of keeping both your business and your staff away from online threats, but it’s not enough to implement the best, most comprehensive solutions on the market. There are a surprising number of facets to network security, and in order to optimize protection against online threats, you’ll need to know all of them. Thankfully, you don’t have to do this alone.

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