Contact us today!

Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Dallas/Fort Worth area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Your Business Can Take Advantage of Black Friday Deals, Too

Your Business Can Take Advantage of Black Friday Deals, Too

Black Friday: it’s the name given to the unofficial first day of the holiday shopping season, and is associated with the generally unparalleled deals on consumer products. Many consumers use this day’s incredible deals to justify spending their day buying (and often fighting over) a limited amount of goods. However, have you ever considered that Black Friday can also be a good day to both advance your B2B operations and take advantage of some deals yourself?

0 Comments
Continue reading

Have Any of These New Phones Made It on to Your Wish List?

Have Any of These New Phones Made It on to Your Wish List?

The new smartphone models are here. This year there are plenty for consumers to get excited about in the smartphone space. The return of the Galaxy Note, the evolution of the Galaxy s8, a premium iPhone, and the return of two of the industry's heavy hitters highlight this year’s best smartphones.

0 Comments
Continue reading

Everything You Need to Know About Data Backup

Everything You Need to Know About Data Backup

In terms of identity theft, data loss and good ol’ fashioned pickpocketing, the holiday season is one of the riskiest times to travel. When it comes to protecting your personal information, thieves and cybercriminals are counting on you to be distracted and make careless mistakes. In 2016, the number of fraud attempts went up by 31% during the holiday season. In addition, credit cards, mobile devices, and open Wi-Fi are common targets throughout the holidays.


Here are a few tips that can help keep you and your family safe from hackers and thieves.

  • Hide the Goods - Pickpocketing is an old-world method of theft that is still extremely effective - especially in a hectic environment like an airport during the month of December. A favorite target of pickpockets are smartphones. Travelers should avoid storing any personal belongings, including smartphones, in places that are easily accessible.
  • Bring Only Necessities - Between work and personal uses, most adults have at least three mobile devices. In general, bringing all of them with you while traveling isn’t necessary. The more devices along for the trip, the more targets there are for criminals. Travelers are encouraged to bring only the technology they need.
  • Free Wi-Fi is Not Free - To conserve mobile data usage, many people are tempted to hop onto Wi-Fi whenever possible without fully comprehending the risks. Some open Wi-Fi access points are easily hacked and you’ll likely have no idea what kind of security the connection will have. It might be a bit costly but using your data instead of open Wi-Fi may save you from having to deal with identity theft in the future.
  • Patch It - It’s always a good idea to keep your technology up-to-date with security patches and bug fixes. Many of the large ransomware attacks that made headlines earlier this year could have been avoided by security patches. When traveling, reduce vulnerabilities by patching and updating your software before you leave for your trip.
  • Go Phishing - During the holiday, phishing scam emails emulate holiday-centric messages. Scams will often appear to be from legitimate establishments like FedEx or Amazon. They will often ask for account or password information - or offer exclusive coupons that need to be downloaded to use. Remember: if it sounds too good to be true, it probably is. Avoid downloading any attachments and never give out your password or account information.
  • Skimming a Bit Off the Top - For those of you who aren’t familiar with card skimmers, the premise behind this type of theft is to copy your credit or debit card information by disguising a scanning device on a legitimate source, like a gas pump or ATM. The scammers are then free to use or sell that information. Skimmers are easily overlooked and protecting your information requires constant vigilance. Whenever you’re using a credit card during your holiday travels, look closely at any device that you are going to be swiping your cards on.
    *Note: You can access an application designed to help you identify skimmers with your Android device here: https://play.google.com/store/apps/details?id=skimmerscammer.skimmerscammer 
  • Social Media for Burglars - For many, social media is about sharing their good times and memories with friends and family. For thieves, it’s a road map to determine when a home is going to be vacant because their owners are traveling and how long they’re going to be gone for. To eliminate a breaking and entering from your holiday season, avoid posting specifics of your trip information on social media.

Approximately 100 million Americans are going to be traveling this holiday season - meaning that there is no shortage of potential victims. By following these tips, you are taking a proactive approach to keeping your identity and finances safe.

0 Comments
Continue reading

Why Aren’t Users Buying More Tablets?

Why Aren’t Users Buying More Tablets?

When tablets first hit the market, the general prediction was that they would eventually replace PCs as the de facto device for computing, However, based on their steadily declining sales, this prediction seems to be a little off base--but, why? A closer examination provides some insight into why tablet sales have dipped.

0 Comments
Continue reading

Your Mouse Can Do More Than You Think

Your Mouse Can Do More Than You Think

You’ve used a mouse for years, but do you know of all the neat little tricks that it’s capable of? We’ll show you just how much you can get done with your mouse.

0 Comments
Continue reading

VoIP Gets You Where You Need to Go

VoIP Gets You Where You Need to Go

Digital payment options have become commonplace in today’s society. In fact, ever since people could purchase goods and services off of the Internet, some of the world’s most successful companies are a result of digital payment. It was a natural progression then, as the mobile device boom came, that mobile payment would take the place of cash and/or cards and bring these digital payment options beyond the Internet, and into our retail stores. This simply hasn’t happened and here are four reasons why.


The Tried and True Payment Still Works
The first reason is simple. Retailers still accept cash and credit cards. Why would anyone who has been using these tried and true methods of payment for 20-plus years change things up? According to First Annapolis Consulting’s “Study of Mobile Banking & Payments”, while 64 percent of all smartphone users have used some form of mobile payment platform, only five percent consider themselves frequent payment users. The fact is that it’s not as attractive as you may think, and is further relegated to the background because...

There is a Lack of Incentive
What added value does a mobile payment service actually offer? Sure, in some states that have gone to a digital ID system, this would seemingly allow consumers to forgo the wallet completely. That’s it. Most mobile payment interfaces make it difficult for users to redeem loyalty points or take advantage of special offers at mobile point of sale machines.

There are companies, such as Starbucks, that have made a point to integrate their loyalty points system into their mobile payment platform. Their mobile app combines the loyalty point program with mobile payment options, which is great for consumers. But like the consumers themselves, if a company doesn’t see an immediate (or even long-term) demand, they will avoid laying out the capital until that demand is present.

In order for mobile users to take full advantage of the mobile payment platforms, you will need to give them some form of incentive to use it. This is mainly since...

Mobile Payment Actually Takes More Effort
One of the claims that mobile payment providers make is that it is much easier to use than any other type of payment. Just tap and go. While this seems reasonable on the surface, the reality of it is that it takes just as long or longer to access your mobile payment platform through your smartphone as it does to take cash or a card out of a wallet. Consider for a minute the steps you have to take in order to make mobile payment work: You have to take your phone out, unlock it, access the mobile wallet app, select which card you want to use, and then hold your phone to the terminal. After this they still need to either sign the screen/paper or provide a pin. Why take so much effort to make purchases when it takes less time to buy goods in a traditional way; and, still have to deal with…

Mobile Payment Security Concerns
To be fair, mobile payments may be as secure as any other form of digital payment, but there is an inherent fear in many consumers’ minds that because there is an all-digital transmission of financial information that it is somehow less secure than traditional digital payment options. This fear isn’t unfounded, as each day people can read about data breaches at banks, stores, and major online retailers, that only work to fuel the anxiety surrounding mobile payments.

Many cyber security experts have cautiously endorsed the use of secure payment apps, while others point to studies like the 2015 Mobile Payment Security Study that overwhelmingly urges a wait-and-see approach, but does admit that the industry is making headway in the security of mobile financial transactions with the inclusion of account tokenization, device-specific cryptograms, and multi-factor authentication.

In the future, mobile devices will become the only computer we’ll need, but will they become the only wallet we’ll need? Only time will tell.

0 Comments
Continue reading

4 Benefits You Won’t Believe About Managed IT

4 Benefits You Won’t Believe About Managed IT

How does your organization manage its mission-critical technology solutions? We know that most small businesses have some sort of trouble with this topic, either due to budget constraints or a lack of personnel. Either way, we know that there is a better way to manage your business’ technology, and it’s all thanks to an approach called managed IT services.

0 Comments
Continue reading

Data Security Issues of 2018

Data Security Issues of 2018

Without competition, there would not be businesses. However, this competition needs to be fair in order for small businesses to embrace new opportunities that arise. A U.S. bill that allows for both of these goals has passed in the House of Representatives and will be voted on in the Senate.

0 Comments
Continue reading

Tip of the Week: What Changed With Google Calendar’s Update?

Tip of the Week: What Changed With Google Calendar’s Update?

If you are a dedicated user of Google Calendar, you’ll have realized that it’s recently undergone a significant improvement. Google has pushed out an update that has really polished their calendar in terms of both visual appearance and functionality, which is something that you’ll really appreciate, especially if you are a G Suite user. How can you use this new version of Google Calendar for your business?

0 Comments
Continue reading

5G Improves Upon What 3G and 4G Established

5G Improves Upon What 3G and 4G Established

BYOD, or Bring Your Own Device, policies have proven to be a highly effective way for companies to save money. However, these policies need to address some of the shortcomings, potential costs and issues that comes with employees bringing and using their own devices could present to your business--not to mention security concerns.

0 Comments
Continue reading

Use Innovative Technologies to Help Your Business

Use Innovative Technologies to Help Your Business

You’re lucky to go a month without seeing news of some devastating data breach. With more businesses gearing up for the worst, what are you doing to protect your organization’s intellectual property and sensitive data? You can start by implementing a new type of authentication system that’s much more secure than your current security strategy--two-factor authentication.

0 Comments
Continue reading

Tip of the Week: Control Where Your Downloads Are Saved

Tip of the Week: Control Where Your Downloads Are Saved

Whenever you download a file from the Internet, the file will, by default, go to an aptly-titled folder in Windows called Downloads. Unless you change the default settings, your files will always be saved here. But what if you want to make it so that your downloads go somewhere else? You can accomplish this pretty easily. We’ll walk you through how to do it for some of the most popular browsers, including Google Chrome, Microsoft Edge, and Mozilla Firefox.

0 Comments
Continue reading

Technology Concerns Heading Into 2020

Technology Concerns Heading Into 2020

We’ve all seen and heard about companies and government departments that have experienced major security and data loss events. Once the event is made public, there is a media frenzy of coverage disclosing answers to questions like: Were your records compromised? How can you protect nonpublic information in the future? What should you do if you are a victim? However, as the media focus moves to another topic, the breach becomes yesterday’s news - and there is very little coverage of what repercussions and penalties those entities that were breached faced - if any.

0 Comments
Continue reading

Fuel Productivity with Collaboration Tools

Fuel Productivity with Collaboration Tools

Businesses are always looking for a way to make their projects more successful. While many organizations have found success by integrating Microsoft SharePoint project collaboration software, some have found it to be a giant headache to manage, or even completely unnecessary. No matter where your business falls on this spectrum, there are some best practices in utilizing SharePoint to get the most out of the platform. Here are three considerations your team should make when you settle on SharePoint for project collaboration.

0 Comments
Continue reading

Security Comes In Two Parts--Don’t Neglect The Physical Half

Security Comes In Two Parts--Don’t Neglect The Physical Half

Physical security is more or less what it sounds like: security intended to protect the physical infrastructure that houses your business and your critical data. Many of the pieces of physical security will seem very familiar, even if you didn’t know the right terms for them.

0 Comments
Continue reading

Have You Tried Google’s Cloud Printing?

Have You Tried Google’s Cloud Printing?

Most people don’t think to try and print something out from their smartphone--particularly because it’s such a new concept. With smartphones quickly becoming just as fast as desktops from just ten years ago, it shouldn’t be such a stretch to suggest printing from them. Thanks to the cloud, you can use your Android smartphone to print something directly from the device.

0 Comments
Continue reading

One Of Your Biggest Security Risks: Your Employees

One Of Your Biggest Security Risks: Your Employees

If you’ve ever managed a major IT project, you’re probably well acquainted with Murphy’s Law: “Anything that can go wrong, will go wrong.” Every project is going to have some rough patches. The key to overcoming these challenges lays not with the execution of the plan, but with the preparation. Here are four things to consider when you’re planning your next long-term IT project.

0 Comments
Continue reading

4 Timeless Cybersecurity Rules to Live By

4 Timeless Cybersecurity Rules to Live By

Today’s businesses still require a lot of hardwork and dedication, but technology assists with day-to-day tasks, and gives more opportunities than we could otherwise imagine. As such, it needs to be in optimal shape, but what business has the time to see to that? Well, with the help of remote monitoring and management, yours does.

0 Comments
Continue reading

One Of Your Biggest Security Risks: Your Employees

One Of Your Biggest Security Risks: Your Employees

You might be surprised by how many of your organization’s security issues originate from within. A major contributor is user error, which can lead to some pretty severe problems reaching from your data security, to your workflow, all the way to the continuation of your business itself.

0 Comments
Continue reading

What Makes Managed Services Worth It?

What Makes Managed Services Worth It?

“The good old days” usually refer to times long past, where things were more simple. Businesses a few decades ago didn’t have much complex technology in their office, but nowadays organizations have multiple server units and plenty of workstations--all of which need more maintenance than ever before. What’s the best way for your organization to approach IT maintenance?

0 Comments
Continue reading

Mobile? Grab this Article!

QR-Code

Blog Archive

2025
February
March
April
May
June
July
August
September
October
November
December
2014
January
February
March
April
May
June
July
September
October
November