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Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Dallas/Fort Worth area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The Emergence of the CISO

The Emergence of the CISO

As statistics for cybercrime surge, it’s important to remember that your organization must do all that it can to protect itself. There is, however, a C-suite position that almost exclusively focuses on this task: the chief information security officer, or CISO. Many enterprises have individuals dedicated to the sole task of securing their organization, but smaller businesses might find themselves lagging behind in this regard due to no fault of their own.

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Tip of the Week: Import Your Bookmarks in Chrome

Tip of the Week: Import Your Bookmarks in Chrome

Bookmarks are an essential part of being productive with your Internet browser, but what happens when you switch to a different one, like Google Chrome? Do you have to manually add all of your bookmarks back to the browser? Nope! Let’s go over how you can import your bookmarks directly to Google Chrome and save some time.

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Proactive Management Keeps Business Running Efficiently

Proactive Management Keeps Business Running Efficiently

How often have your operations been disrupted by technology troubles that could have been spotted a mile away? Chances are it’s a little too often for your liking, especially if your business wants to remain profitable. When your operations suffer, so too does your bottom line, leading to losses across the board. How can your organization spot technology troubles before they become detrimental to your organization’s future?

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Use Technology to Transform Your Business

Use Technology to Transform Your Business

Sometimes it might feel like you can’t possibly take advantage of the same technologies as a large enterprise, but the reality is that the difference between the two has largely diminished thanks to changes in business technology models and design philosophies. Simply put, there are technologies out there that let you compete with organizations you may not have been able to in the past, and if you can track your analytics, provide a quality service or experience to your customers, and implement the right technology solutions, you are on the right track.

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Who Do You Call When Your Tech is On the Fritz?

Who Do You Call When Your Tech is On the Fritz?

In the world of business, few issues can be as profoundly disruptive as a desktop workstation refusing to work properly. When your computer stops functioning or impacts your productivity, who do you call? Do you have someone on speed dial who is trained on how to take care of computer problems?

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Productivity Software is Smarter Than Ever

Productivity Software is Smarter Than Ever

All businesses rely on software to an extent, but there are several that transcend industry or organization size and can be implemented by most businesses to improve productivity. Let’s go over some of the common types of software you might find in a business environment and why you should consider implementing them for your own company.

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Are You Doing Everything You Can to Make the Cloud Work for You?

Are You Doing Everything You Can to Make the Cloud Work for You?

Cloud computing is being used by nearly everyone nowadays, and most of the time it presents a lot of value that can’t be found with purchasing, managing, and maintaining an in-house computing infrastructure. As an organization begins moving more and more of their computing to the cloud, there is a situation that arises that industry professionals call “cloud sprawl”. 

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VoIP Can Make Communications Easier

VoIP Can Make Communications Easier

Nothing changes the fortunes of a business faster than having clear lines of communication, especially after operating with less-than-effective communications for a time. Today, there are options that provide businesses with enterprise-level communications without the massive price tag and commitments that they typically bring. 

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Failing Technology Can Negatively Affect Your Business

Failing Technology Can Negatively Affect Your Business

When a computer is on the fritz it can really destabilize a person’s ability to produce consistent work. Most users today will try basic troubleshooting techniques, for better or for worse, to get the machine to run properly. Let’s look at the results of failing technology and how it can cost businesses in different ways. 

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Mobility Is a Huge Benefit for Some Businesses

Mobility Is a Huge Benefit for Some Businesses

You always read that “business has changed”. This is true because people have changed. More people use their mobile devices for a majority of their communication, their browsing, and a lot more, and it is changing the way business is conducted; it’s just not always easy to separate work use from personal usage. Let’s take a look at some of the ways the smartphone has changed the way people approach work, and how that shift in perspective has changed business.

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Access to Communications Has to Be a Priority

Access to Communications Has to Be a Priority

Businesses have a lot on their plates, especially lately, but one aspect of running a company that you absolutely should not ignore is communications. In fact, we might argue that communications is second only to security these days, considering the current state of many offices around the world. Let’s take a look at some aspects of your business’ communications infrastructure.

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Remote Work May Have Caused a Major Uptick in IoT Attacks

Remote Work May Have Caused a Major Uptick in IoT Attacks

In today’s day and age, there are countless connected devices, many of which are some that have historically not been connected to the Internet. These devices, which comprise a computing body called the Internet of Things, have made up a significant portion of cyberattacks in 2021. The primary perpetrator of these Internet of Things attacks might be what you least expect: the smart home.

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Microsoft Warns Against Password Spraying

Microsoft Warns Against Password Spraying

As time has passed, cybersecurity attacks have become another way some organizations and nations engage in warfare. You can argue that there is a war going on at all times in cyberspace while hackers—many of which are sponsored by government agencies—try to outdo security researchers at all turns. One such scenario sees customers in the United States and Israeli defense technology sectors becoming the target of “password spraying.”

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The Network Bottleneck Can Sap Productivity

The Network Bottleneck Can Sap Productivity

Sometimes you might encounter situations where your network is limited in the amount of data it can process at any given time. The unfortunate truth is that it can be difficult to identify exactly what the problem is that is causing the slowdown, but one of the most common issues—the network bottleneck—is a pretty safe bet. But what exactly is a bottleneck, and what can be done to solve it?

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The Global Chip Shortage is Currently Hindering Many Industries

The Global Chip Shortage is Currently Hindering Many Industries

Using microprocessor-based technology is now a way of life for a majority of people, and with that a massive demand is created for these components. Unfortunately, demand—as well as the COVID-19 pandemic—has caused difficulties for many organizations’ supply chains, including microprocessors. Today, we will go through the microchip shortage, how it affects consumers and when experts project that it will subside. 

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3 Steps You Need to Take to Keep Your IT Running Effectively

3 Steps You Need to Take to Keep Your IT Running Effectively

Your IT may not be the simplest part of your business but it doesn’t have to be a major problem. If you can get just a couple things right, the rest of the work can be made much easier. At the end of the day, three of the most important components of your internal IT infrastructure will be how you maintain it, how you secure it, and how you back it up.

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Why Managed IT Services Just Makes Sense

Why Managed IT Services Just Makes Sense

Technology is what keeps the modern business running, be it something as simple as a word processor or as complex as a server unit. Unfortunately, many businesses struggle with technology procurement, management, and maintenance. Let’s take a look at why this is the case and what you can do to help this process along, chiefly by implementing managed services.

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The 8 Things Every Business Continuity Plan Needs

The 8 Things Every Business Continuity Plan Needs

When considering a continuity plan for your business, you need to consider some scenarios that may not ever happen. This is called risk management and it is the basis of keeping your business up and running regardless of the situations that it encounters. This month, we thought we would outline some of the variables that need to be addressed when creating a comprehensive business continuity plan. 

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How Smart is Your Smart Technology When It Comes to Network Security?

How Smart is Your Smart Technology When It Comes to Network Security?

Smart devices have brought about unprecedented amounts of connectivity in aspects of running a business or owning a home that never could have been dreamed of in the past. People can now unlock their front doors, turn up their thermostats, and even switch the lights on and off through their smartphone. Unfortunately, the part that people don’t like to talk about with these applications and devices is security—big surprise, right?

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AI Is Being Used By Hackers, Too

AI Is Being Used By Hackers, Too

Artificial intelligence, commonly known as AI, is used in several different ways in various industries, but one of the most impactful has been with cybersecurity and its automation. On the other hand, however, are the hackers who use AI in ways that fly in the face of the efforts of these cybersecurity professionals and use AI for cybercrime. What are some ways that AI is used in cybercrime, and why is it so scary for businesses to handle?

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