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Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Dallas/Fort Worth area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Mobile Devices in the Workplace

Mobile Devices in the Workplace

Smartphones are everywhere. You go to the supermarket, people are on their phones, you go to the gym, people are on their phones. Go into the office? People are constantly on their phones. All that phone use cannot be in the best interest to organizational profitability. The question becomes, do smartphones help or hurt business? Let’s get into it.

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Social Media Is A Tool For Any Sized Business

Social Media Is A Tool For Any Sized Business

Nowadays, social media companies have a lot of power and influence, which is part of the reason that so many of today’s largest businesses have adopted social media as a critical promotional tool. With the average person spending about two hours and 24 minutes on social media and messaging applications per day, this makes social media a clear opportunity for any sized business to embrace. Let’s consider a few ways this can be accomplished for these different businesses.

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What Exactly is Software-as-a-Service?

What Exactly is Software-as-a-Service?

Businesses have many problems they need to solve. With technology, the process typically starts with identifying a problem, researching solutions, and finding one that will successfully work to solve the problem. Traditionally, when dealing with technology, a company would procure the hardware and hire technicians to implement the solution and deploy the services needed. If they had to borrow money to do it, they would because the profits would presumably be more than the payments even with banks tacking on interest. 

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A Look at Modern Networking

A Look at Modern Networking

There are times when people take their technology for granted. One of the most under-the-radar, yet still critical parts of a business’ technology infrastructure is the networking equipment. By this we mean the hardware that connects your business to the Internet and to your network. We are talking cables, switches, and routers. This month, we will take a look at typical office networking found in 2020 and the technologies that are primed to replace them. 

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Knowing Your Technology Means Knowing What to Expect

Knowing Your Technology Means Knowing What to Expect

For most businesses, inventory is a big deal. That’s why it is so surprising that many of the same businesses that depend on their inventory and supply chain fail to properly inventory their technology. This month, we’ll discuss the importance of keeping a technology inventory.

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The Help Desk Keeps Business Running Smoothly

The Help Desk Keeps Business Running Smoothly

When there’s a computer problem, downtime ensues, and productivity suffers. It’s really that simple. Your staff isn’t running on all cylinders because they are always having to restart, the software they need isn’t working properly, or they simply forgot their password.

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Is Automation Really a Threat for Workers?

Is Automation Really a Threat for Workers?

Automation has helped many businesses improve their output and efficiency, but what is the cost to the people that work for these organizations? Many systems rely on the autonomy of artificial intelligence systems to keep certain tasks and workflows on point. Automation could replace up to a quarter of the current workforce in the next ten years, so people are naturally skeptical and worried about how safe their jobs are going to be with more and more businesses utilizing software automation. 

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Tip of the Week: Making the Most of Google Keep

Tip of the Week: Making the Most of Google Keep

The Android platform has various tools and applications available to assist users in keeping themselves organized and productive. One of these applications, Google Keep, offers particularly significant benefits. For this week’s tip, we’ll be going over some ways that you can use Google Keep to help “keep” track of the cornucopia of important information you need to process and retain.

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Tip of the Week: Activating Android Guest Mode

Tip of the Week: Activating Android Guest Mode

While you probably aren’t super enthusiastic about loaning out your mobile device right now, you may not have ever been. After all, you’re effectively handing over a bunch of personal data bundled into a convenient package. However, Android has had a feature that makes it substantially more secure to share your device for some time now.

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More Effective for Business: Wireless vs Wired

More Effective for Business: Wireless vs Wired

Businesses’ data needs are rapidly changing. Today, data security is a pressing issue. Unfortunately, the amount of dangerous threats are expanding as well and it is important to ensure that any technology moves you make don’t end up putting your business in harm’s way. This month, we’ll talk about the pros and cons of wiring up your computer network. 

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Bad Situations Can Come Down On Your Business Through Phishing

Bad Situations Can Come Down On Your Business Through Phishing

For the past several years, ransomware has been a major thorn in the sides of businesses. Hackers that were once known for “hacking” into networks, changed tactics when encryption just got too strong. Today, these “hackers” use confidence tactics to gain access to accounts. Once they’re in, their strongest tool is ransomware. Let’s look at what makes ransomware so dangerous and how your company can combat the constant attacks that come your way. 

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Solid Backup Helps Build Continuity

Solid Backup Helps Build Continuity

With a lot of business owners being extra cautious about their spending and doing what they can to prevent unexpected interruptions they are doing everything they can to prevent data loss. This month, we thought we would tell you how data redundancy can help towards this goal.

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Technology Improvements Give Your Businesses a Leg Up

Technology Improvements Give Your Businesses a Leg Up

In today’s business, technology seems to be advancing at an alarming rate. Just when you think you’ve got the latest and greatest tech; something is developed that makes your new tool seem antiquated. Nowhere is this more evident than in the management of your IT.

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Tip of the Week: Keeping Your Business Email Secure

Tip of the Week: Keeping Your Business Email Secure

Every business should consider its security one of its top priorities, and with so much business now happening digitally, cybersecurity is a major part of that. Take, for instance, the heightened importance of email in the extended remote workforce. While email is a great business tool, it can also be an avenue that a cybercriminal uses to attack. So that you can better protect your business, we’re discussing some basic email security steps for this week’s tip.

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4 Cybersecurity Tools You Need to Know About

4 Cybersecurity Tools You Need to Know About

It may be an understatement to say that business has been difficult thus far in 2020. With all that is going on, nobody should have to deal with cybercrime. Unfortunately, it remains a major consideration for every IT administrator and business owner. With complex solutions being developed to help ward off these cyberthreats, strategies are changing. Today, we thought we’d take a look at four security tools your business should consider to help keep these scammers out of your network. 

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Cybersecurity Basics Explained

Cybersecurity Basics Explained

Over a quarter of all data breaches happen to small businesses. The cost of a data breach, well, it sure isn’t worth it. To keep your business’ data and infrastructure free of threats and relatively secure, small businesses will need a combination of useful technology tools and well-designed strategies. Let’s take a look at several steps your small business can take to secure itself from digital theft.

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Business Continuity Planning a Must

Business Continuity Planning a Must

When considering a continuity plan for your business, you need to consider some scenarios that may not ever happen. This is called risk management and it is the basis of keeping your business up and running regardless of the situations that it encounters. This month, we thought we would outline some of the variables that need to be addressed when creating a comprehensive business continuity plan. 

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Unify your Communications and Improve Efficiency

Unify your Communications and Improve Efficiency

Cloud computing is as popular as ever with 80 percent of businesses now using some form of it. Today, you can get about any type of business computing in the cloud, but one of the most valuable solutions that most businesses can use is found in the communications sector. This month we’ll talk a little bit about how a hosted VoIP platform can be one of the most useful solutions for your business. 

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Useful Gadgets for the Remote Worker

Useful Gadgets for the Remote Worker

Before 2020, remote work was already growing, albeit much more slowly than we see this year (for obvious reasons), but now that just as many workers are working from home (or have the option to work remotely) as are working in the office, we’re beginning to see that it is a functional business model. With many remote workers fairly new to it, we thought we’d see what gadgets members of the Gig Economy are using. 

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Cloud Costs Could Undermine Your Efforts

Cloud Costs Could Undermine Your Efforts

As the COVID-19 pandemic continues around us, many businesses have found themselves seriously reconsidering their business’ infrastructure, pondering the switch from onsite hardware to cloud-based options. While these hosted options can offer businesses relief from a costly hardware refresh, it is important to acknowledge that cloud computing may not be a one-size-fits-all panacea. Let’s take a closer look.

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